Ludo & Chance

Privacy Policy

Effective date: October 27, 2026

This policy explains what information Ludo & Chance processes when you visit or play the game, why it is used, and the choices available to you. The game is operated by its creator. This is an online multiplayer game with account, friend, chat, and optional advertising features.

Information we process

• Account and profile: display name, guest or sign-in account type, account identifier, friend code, avatar or profile picture, and (depending on your sign-in method) email address. Phone sign-in is no longer offered; a phone number may remain on a legacy account created while it was available. Firebase Authentication handles sign-in credentials and verification; the game server does not store your account password.
• Game and social activity: friends and friend requests, rooms and invitations, match results and progress, experience points, wins, and in-game coin or diamond balances and transaction records.
• Support requests: issue category, description, account identifier, and any optional reply email you enter when reporting a problem.
• Payments: if checkout is enabled and you choose to buy an in-game pack, Razorpay processes the checkout. The current game integration is test-mode only. The game receives payment/order references and status needed to verify the transaction; payment details are handled by Razorpay.
• Device and browser storage: the game saves its sign-in session token and selected preferences in your browser’s local storage. Preferences can include sound, music, theme, player color, and reconnect information. Clearing browser storage removes these local values and may sign you out.
• Technical data: the server temporarily uses connection information such as an IP address to limit repeated sign-in attempts. The hosting provider may process technical request information under its own policies.

How we use information

We use it to provide sign-in, save profiles and game progress, run matches and friend features, maintain player wallets, prevent abuse, process optional checkout, answer support requests, and keep the service working. We do not sell personal information.

Match chat is temporary and is designed to disappear shortly after messages are sent. Active match state and chat are held in server memory while the match is running; they are not part of a permanent chat history.

Service providers and sharing

We share information with service providers only as needed to operate features you use. These can include:

• Google Firebase for account authentication and verification.
• Google for sign-in where selected and for loading the Google Fonts used by the game.
• Meta/Facebook when you choose Facebook sign-in.
• Render for hosting the game server.
• Razorpay when you choose to use checkout.
• Google and its advertising partners for ads, if ads are enabled on the site.

Sign-in with Google or Facebook is provided through Firebase and the provider you select. Their own privacy terms also apply to those sign-in flows.

Advertising cookies and your choices

This site includes Google AdSense code. If advertising is enabled, Google may use cookies or similar technologies to serve and measure ads, limit repeated ads, detect invalid activity, and, where permitted, personalize ads based on visits to this site or other sites. Depending on the publisher’s AdSense settings, other advertising technology partners may also process information. The site is awaiting AdSense review, and the publisher must check the account-specific partner list and consent settings before enabling ads.

For information about Google’s ad technology partners, see Google’s partner information. The partners used on this site, if ads are enabled, depend on the list configured in the publisher’s AdSense account.

You can manage Google personalized advertising in Google Ads Settings. You can also visit aboutads.info choices to learn about opting out of participating companies’ personalized advertising. These controls do not necessarily stop all ads.

Where local rules require consent for advertising cookies or personalized ads, the site must use an appropriate consent mechanism before serving those ads. Your browser also provides controls for blocking or deleting cookies and local storage; some game features may not work properly if you block essential storage.

Retention and security

We keep account and game records while they are needed to provide the service, maintain player progress, address disputes or support issues, and meet applicable obligations. Support and transaction records may be kept for as long as needed for those purposes. Server sign-in sessions expire after 30 days unless you sign out earlier. Match chat and active match state are temporary and may be cleared when a match ends or the server restarts.

We use safeguards such as authenticated server requests and protected hosting, but no internet service can guarantee absolute security.

Your requests

You can sign out to end your current game session and clear browser storage through your browser settings. The game does not currently have a self-service account deletion tool. To request access to or deletion of account information, sign in, open Settings → Report an issue, and describe your privacy request. You may include an email for a reply. Do not include your password or verification codes.

Changes to this policy

We may update this policy when the game or its services change. The effective date at the top will be updated when a new version is published.

Contact

For a privacy question or request, use Settings → Report an issue in a signed-in game account and include “Privacy request” in your message.